what our customers say
"The men who came to my home were most
efficient and kind, they are indeed customer conscience.... As usual,
your employees, Kerry and George were most helpful."
"Thank you so much for helping me
out...sorry it wasn't your problem (AC), but thank you for lettimg me
know to call a plumber instead."
"...First of all, I am sorry for disturbing you on your cell phone during your weekend in Jacksonville. Thank you for taking a minute to talk to me. Melvin C. recommended you, and I am very appreciative of you and your staff. Since the moment I called your office, I have been very impressed with everyone there. Someone came out the day I called, and my problem was fixed the next business day. If every business operated as yours does, we would all have many fewer problems and much less stress! If all your customers are treated as I was, your business will strive for many years to come. Please send my heartfelt appreciation to your staff. Their customer service is what we all can use more of in every aspect of our lives! Thank you!"
"…Please tell the guys they did a great job and it has saved a lot on my electric bill. Not only were they prompt but they were gentlemen in all sense of the word. Thank you again for everything!!"
One Happy Customer, Sheila H., Alto, GA
"Dear Mountain Air, We were impressed from the start with your company. We respected how you responded with quotes and answers to our questions in a timely manner. You made sure we had everything we needed and also took care of getting the information to HEMC. When your employees came to install the unit they were professional, and respectful to our family and each other. You have a great crew that works well together. They were knowledgeable, stayed on task, helped each other, and got the job done. We were pleased with the workmanship, and how everything was left clean and neat. Purchasing two new heating units was not something we had planned. I can't say it was a fun experience but you and your crew helped make it an easy experience. Now if the unit itself lives up to its name it will be a win, win situation. Thank you. "
David and Glenda S., Cornelia GA
"Dear Kathy, Gregg and Guys, Thank you so much for all you did to make my house safe and warm…taking care of the warranty staff and all. I am so grateful! Blessings to you all,"
Wanda A., Clarkesville GA